广州市珠宝消费者行为研究
Study on Behaviors of Jewelry Customers in Guangzhou City
-
摘要: 在文献研究和访谈的基础上,以中国广州市消费者为对象进行了珠宝消费行为的实证研究。利用Spss 11.0统计分析软件对回收的602份有效调查问卷进行了相应的数据分析。根据频数分析探讨了广州市珠宝首饰的整体消费行为规律。交叉分析结果表明,不同年龄、性别、收入等特征对珠宝首饰的消费行为均有影响。快速聚类分析和方差分析结果表明,消费偏好不仅受到个人收入的影响,同时也受到其家庭结构、受教育程度和年龄的影响。相关分析结果显示:品牌忠诚度与个人收入之间、价格敏感程度与受教育程度之间均有显著的相关关系。根据实证研究结果,对广州市珠宝市场的发展提出了初步建议。Abstract: The behavior rules of jewelry customers in Guangzhou City in China are discussed mainly.The positive research objected to Guangzhou customers is conducted based on the literature reviews and interviews.By using Spss 11.0 statistical analysis software,the analyses are done to data from the valid 602 questionnaires.The result of the frequency analysis indicates the entirely consumptive behavior rules towards jewelry in Guangzhou.The result of the crosstab analysis indicates that the different ages,genders and income levels are all factors that could affect the jewelry consumptive behaviors of Guangzhou customers.The results of K-Means cluster analysis and One-way ANOVA analysis also indicate that coosumptive preference could be influenced not only by the income but also by the family structure,educational background and age of the customer.The result of correlation analysis shows that there has a remarkable correlativity respectively between the brand loyalty and the individual income and between the price sensitivity and the educational background.Based on the studying results,some advices towards the development of the Guangzhou jewelry market are put forward.